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Showing posts from 2022

When a company (Voilá) keeps screwing up

Now it's time to really talk about this because fumble after fumble has been the name of the game for Voilá by Sobeys. This story is the basis of my earlier post:  It's not polite when you get it wrong .

It's not polite when you get it wrong

I've talked about voice issues before, for many of us in the trans community it remains a major source of frustration and irritation. This is especially true on the phone.